Bryant Initial Pairing / Registration Failure

The Bryant mobile app cannot find or pair with the thermostat during setup.

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Possible Causes

Thermostat not in pairing mode, Incorrect Wi-Fi network selection, App permissions (location, Bluetooth) disabled, Incompatible phone OS or outdated app version

How to Fix / Troubleshooting

Safety first: No HVAC electrical work is required.

Steps to troubleshoot:

  • 1. Confirm pairing mode: Follow the thermostat’s on-screen instructions to enter pairing or registration mode. Ensure the pairing code or QR code is visible.
  • 2. Update app: Install the latest version of the Bryant app from your app store.
  • 3. Enable permissions: Allow the app to use Bluetooth and location services if requested, as some pairing processes require them.
  • 4. Use 2.4 GHz network: Connect your phone to the same 2.4 GHz Wi-Fi network you intend to use for the thermostat.
  • 5. Retry pairing: Restart both the phone and thermostat, then repeat the pairing process.
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Repair Difficulty

Very Easy 1/5
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