Glow-worm
Comfort / Eco Feature Misconfiguration
The thermostat fails to detect open windows, or eco features do not activate.
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Possible Causes
Open‑window detection disabled, sensitivity set too low, room temperature sensor slow to respond, firmware not supporting the feature in the current region.
How to Fix / Troubleshooting
Safety: Only configuration changes are required.
Steps:
- Check the thermostat settings for open‑window detection or eco features and ensure they are enabled.
- Increase the sensitivity or detection threshold if adjustable.
- Ensure the thermostat is located where it can sense rapid temperature drops (not behind curtains or furniture).
- Update the firmware to the latest version to ensure all features are available.
Remedy:
- If features remain unavailable, consult Glow‑worm documentation to confirm whether your specific model and region support them.
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Repair Difficulty
Very Easy
1/5
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