Washer-dryer takes much longer than expected to complete cycles

Safety first: Unplug the appliance before internal diagnostics.

• 1. Use correct detergent: Ensure you are using HE (high-efficiency) detergent and not overdosing. Excess suds can cause the machine to extend rinse and spin phases.
• 2. Check heating: Confirm that water heats properly during hot cycles (door glass should become warm). If not, see E05/E12.
• 3. Avoid overloading: Overloading can cause poor rinsing and spinning, leading to extended times.
• 4. Sensor check: If basic causes are ruled out, temperature or load sensors may be misreading and should be tested by a technician.