Café
Out-of-Balance / Installation Issue
Washer-dryer combo vibrates excessively and 'walks' across the floor during the spin cycle.
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Possible Causes
Shipping bolts not removed, Unit not leveled, Weak floor structure, Worn suspension components
How to Fix / Troubleshooting
Safety first: Unplug the unit before adjusting the feet or tipping the appliance.
Steps:
- Confirm shipping bolts: Check the rear of the Café combo for any remaining shipping bolts or brackets and remove them according to the installation guide.
- Level the unit: Adjust all four leveling feet until the unit is solid and does not rock. Lock the feet in place.
- Reinforce floor: If installed on a weak or flexing floor, consider adding support or relocating the unit.
When to call a technician: If vibration persists despite proper installation and balanced loads, suspension parts may need replacement.
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Repair Difficulty
Easy
2/5
Required Part
Leveling Feet / Suspension
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