Caple
Drive Belt Slipped or Broken
Washer-dryer drum does not turn during wash but can be rotated easily by hand.
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Possible Causes
Snapped drive belt, Belt slipped off due to a worn pulley, Oil or detergent contamination on the belt, Misaligned motor or drum pulley
How to Fix / Troubleshooting
Safety first: Unplug the appliance before removing the rear panel.
- Step 1 – Remove the rear panel: Access the drive belt and pulleys.
- Step 2 – Inspect the belt: If the belt is off or broken, clean any residue from the pulleys.
- Step 3 – Fit a new belt: Install a Caple-compatible belt by placing it around the motor pulley first, then carefully rotating the drum pulley while feeding the belt on.
- Step 4 – Check alignment: Ensure the belt runs centrally and is not twisted.
- Step 5 – Test: Refit the rear panel and run a wash cycle to confirm drum rotation.
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Repair Difficulty
Easy
2/5
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