Caple
Hose or Pump Housing Leak
The washer-dryer leaks water from the rear or underneath during wash or drain cycles.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
A cracked drain hose, a loose hose clamp on the tub or pump, a split sump hose between the tub and pump, or a leaking drain pump housing or seal.
How to Fix / Troubleshooting
Safety first: Unplug the appliance and turn off the water supply. Expect water spillage when moving the machine.
- Step 1 – Pull out appliance: Carefully pull the Caple washer-dryer forward to inspect its rear and underside.
- Step 2 – Visual inspection: Look for water trails on the back panel, hoses, and floor. Identify whether the leak occurs during filling, washing, or draining.
- Step 3 – Check hoses: Inspect the main drain hose, sump hose, and tub-to-pump hose for cracks or loose clamps. Tighten the clamps or replace the hoses with Caple-compatible parts.
- Step 4 – Pump housing: Examine the drain pump body and seals for cracks or drips during operation. Replace the pump if it is leaking.
- Step 5 – Test: After repairs, run a short cycle while observing for leaks before pushing the machine back into place.
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Repair Difficulty
Medium
3/5
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