Hansa Washer-Dryer Combos Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E01
Washer-dryer will not start a cycle; display shows E01 and door remains unlocked.
Door Lock Circuit Fault
E02
Washer-dryer does not fill with water; cycle stops shortly after start, and E02 is displayed.
Water Inlet Timeout / Fill Fault
E03
Washer-dryer does not drain water; drum remains full, and E03 appears on the display.
Drain Pump Timeout / Drain Fault
E04
Washer-dryer overfills or shows E04 shortly after starting; it may attempt to drain immediately.
Overfill / Water Level Sensor Fault
E05
Washer-dryer does not heat water during wash; the cycle may be extended, and E05 is displayed.
Wash Heating Circuit Fault
E06
Drying function does not heat; clothes remain wet after the drying cycle, and E06 appears.
Dryer Heating Circuit Fault
E07
Washer-dryer drum does not rotate during wash or spin; E07 is shown on the display.
Motor Drive Fault
E08
Washer-dryer fails to reach or maintain spin speed; E08 appears during the spin phase.
Tachometer / Speed Feedback Fault
E09
Washer-dryer stops mid-cycle with E09; it may trip the household breaker in severe cases.
Heater Short Circuit / Power Module Fault
E10
Washer-dryer displays E10 and will not start; often associated with door issues or control lock.
Door Interlock / Control Lock Error
E11
Washer-dryer displays E11 and stops; often during water intake or early in the cycle.
Water Level Signal Error
E12
Washer-dryer displays E12 during drying; the drying cycle stops prematurely.
Dryer Temperature Sensor / Overheat Fault
E13
Washer-dryer displays E13 and may stop with water in the base tray; sometimes accompanied by the pump running continuously.
Leak / Anti-Flood System Activation
E14
Washer-dryer displays E14; often related to the drying water circuit (for condenser type) not filling or draining correctly.
Dryer Condenser Water Circuit Fault
E15
Washer-dryer displays E15 and does not start; often associated with communication issues between boards.
Communication Error Between Main PCB and User Interface
E16
Washer-dryer displays E16; may be related to an unbalanced load or spin protection.
Unbalanced Load / Spin Protection Error
E17
Washer-dryer displays E17 and stops; often associated with door locking during drying or high temperature.
Door Lock Overheat / Safety Error
E18
Washer-dryer displays E18; often related to drain issues at the end of the drying or wash cycle.
Secondary Drain / Condensate Pump Fault
E19
Washer-dryer displays E19; may be associated with internal valve or diverter malfunction.
Internal Water Valve / Diverter Fault
E20
Washer-dryer displays E20; often a generic motor or power supply error.
General Motor / Power Supply Fault
Symptom
Washer-dryer causes lights to flicker or occasionally trips the circuit breaker during operation.
Electrical Overload or Short Intermittency
Symptom
Washer-dryer combo leaks water from the front during wash or rinse, but no error code is displayed.
Front Door Gasket Leak
Symptom
Washer-dryer displays time remaining incorrectly or jumps forward/backward during the cycle, but still completes it.
Program Time Estimation / Sensor Calibration Issue
Symptom
Washer-dryer does not dry clothes effectively; clothes come out damp and cool, no error code displayed.
Poor Drying Performance
Symptom
Washer-dryer does not power on at all; no lights or display.
No Power / Main Supply or Control Failure
Symptom
Washer-dryer door is difficult to open or does not latch smoothly.
Door Hinge or Latch Misalignment
Symptom
Washer-dryer drum does not turn during drying, but heats and the timer counts down.
Drum Drive Failure in Dry Mode
Symptom
Washer-dryer emits a burning smell or hot plastic odor during wash or dry cycles; no error code.
Overheating Electrical Component or Belt Slippage
Symptom
Washer-dryer leaks water from the rear or underneath during wash; no error code.
Tub-to-Pump Sump Hose or Pump Housing Leak
Symptom
Washer-dryer leaves a musty or moldy smell on clothes and inside the drum.
Biofilm and Mold Build-Up in Drum and Hoses
Symptom
Washer-dryer leaves clothes very wet at the end of the cycle; spins but at low speed, no error code displayed.
Reduced Spin Performance / Imbalance Control
Symptom
Washer-dryer leaves detergent or softener residues on clothes after the cycle.
Poor Rinsing / Dispenser Blockage
Symptom
Washer-dryer makes very loud banging or knocking noises during spin, but completes the cycle.
Suspension Shock Absorber Wear / Drum Imbalance
Symptom
Washer-dryer powers on but will not start any program; Start button unresponsive.
User Interface / Control Lock Issue
Symptom
Washer-dryer produces a high-pitched squealing or grinding noise when spinning or tumbling.
Drum Bearing or Drive Pulley Wear
Symptom
Washer-dryer stops mid-cycle and door remains locked; no error code is shown.
Intermittent Power Loss or Control Hang
Symptom
Washer-dryer vibrates excessively and "walks" across the floor during spin; no error code.
Excessive Vibration / Installation Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E01 |
Washer-dryer will not start a cycle; display shows E01 and door remains unlocked.
|
Door Lock Circuit Fault | View Details |
| E02 |
Washer-dryer does not fill with water; cycle stops shortly after start, and E02 is displayed.
|
Water Inlet Timeout / Fill Fault | View Details |
| E03 |
Washer-dryer does not drain water; drum remains full, and E03 appears on the display.
|
Drain Pump Timeout / Drain Fault | View Details |
| E04 |
Washer-dryer overfills or shows E04 shortly after starting; it may attempt to drain immediately.
|
Overfill / Water Level Sensor Fault | View Details |
| E05 |
Washer-dryer does not heat water during wash; the cycle may be extended, and E05 is displayed.
|
Wash Heating Circuit Fault | View Details |
| E06 |
Drying function does not heat; clothes remain wet after the drying cycle, and E06 appears.
|
Dryer Heating Circuit Fault | View Details |
| E07 |
Washer-dryer drum does not rotate during wash or spin; E07 is shown on the display.
|
Motor Drive Fault | View Details |
| E08 |
Washer-dryer fails to reach or maintain spin speed; E08 appears during the spin phase.
|
Tachometer / Speed Feedback Fault | View Details |
| E09 |
Washer-dryer stops mid-cycle with E09; it may trip the household breaker in severe cases.
|
Heater Short Circuit / Power Module Fault | View Details |
| E10 |
Washer-dryer displays E10 and will not start; often associated with door issues or control lock.
|
Door Interlock / Control Lock Error | View Details |
| E11 |
Washer-dryer displays E11 and stops; often during water intake or early in the cycle.
|
Water Level Signal Error | View Details |
| E12 |
Washer-dryer displays E12 during drying; the drying cycle stops prematurely.
|
Dryer Temperature Sensor / Overheat Fault | View Details |
| E13 |
Washer-dryer displays E13 and may stop with water in the base tray; sometimes accompanied by the pump running continuously.
|
Leak / Anti-Flood System Activation | View Details |
| E14 |
Washer-dryer displays E14; often related to the drying water circuit (for condenser type) not filling or draining correctly.
|
Dryer Condenser Water Circuit Fault | View Details |
| E15 |
Washer-dryer displays E15 and does not start; often associated with communication issues between boards.
|
Communication Error Between Main PCB and User Interface | View Details |
| E16 |
Washer-dryer displays E16; may be related to an unbalanced load or spin protection.
|
Unbalanced Load / Spin Protection Error | View Details |
| E17 |
Washer-dryer displays E17 and stops; often associated with door locking during drying or high temperature.
|
Door Lock Overheat / Safety Error | View Details |
| E18 |
Washer-dryer displays E18; often related to drain issues at the end of the drying or wash cycle.
|
Secondary Drain / Condensate Pump Fault | View Details |
| E19 |
Washer-dryer displays E19; may be associated with internal valve or diverter malfunction.
|
Internal Water Valve / Diverter Fault | View Details |
| E20 |
Washer-dryer displays E20; often a generic motor or power supply error.
|
General Motor / Power Supply Fault | View Details |
| – |
Washer-dryer causes lights to flicker or occasionally trips the circuit breaker during operation.
|
Electrical Overload or Short Intermittency | View Details |
| – |
Washer-dryer combo leaks water from the front during wash or rinse, but no error code is displayed.
|
Front Door Gasket Leak | View Details |
| – |
Washer-dryer displays time remaining incorrectly or jumps forward/backward during the cycle, but still completes it.
|
Program Time Estimation / Sensor Calibration Issue | View Details |
| – |
Washer-dryer does not dry clothes effectively; clothes come out damp and cool, no error code displayed.
|
Poor Drying Performance | View Details |
| – |
Washer-dryer does not power on at all; no lights or display.
|
No Power / Main Supply or Control Failure | View Details |
| – |
Washer-dryer door is difficult to open or does not latch smoothly.
|
Door Hinge or Latch Misalignment | View Details |
| – |
Washer-dryer drum does not turn during drying, but heats and the timer counts down.
|
Drum Drive Failure in Dry Mode | View Details |
| – |
Washer-dryer emits a burning smell or hot plastic odor during wash or dry cycles; no error code.
|
Overheating Electrical Component or Belt Slippage | View Details |
| – |
Washer-dryer leaks water from the rear or underneath during wash; no error code.
|
Tub-to-Pump Sump Hose or Pump Housing Leak | View Details |
| – |
Washer-dryer leaves a musty or moldy smell on clothes and inside the drum.
|
Biofilm and Mold Build-Up in Drum and Hoses | View Details |
| – |
Washer-dryer leaves clothes very wet at the end of the cycle; spins but at low speed, no error code displayed.
|
Reduced Spin Performance / Imbalance Control | View Details |
| – |
Washer-dryer leaves detergent or softener residues on clothes after the cycle.
|
Poor Rinsing / Dispenser Blockage | View Details |
| – |
Washer-dryer makes very loud banging or knocking noises during spin, but completes the cycle.
|
Suspension Shock Absorber Wear / Drum Imbalance | View Details |
| – |
Washer-dryer powers on but will not start any program; Start button unresponsive.
|
User Interface / Control Lock Issue | View Details |
| – |
Washer-dryer produces a high-pitched squealing or grinding noise when spinning or tumbling.
|
Drum Bearing or Drive Pulley Wear | View Details |
| – |
Washer-dryer stops mid-cycle and door remains locked; no error code is shown.
|
Intermittent Power Loss or Control Hang | View Details |
| – |
Washer-dryer vibrates excessively and "walks" across the floor during spin; no error code.
|
Excessive Vibration / Installation Issue | View Details |
No matching codes found
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