Drain timeout; the machine stops with water in the drum, and E18 is displayed.

Safety first: Unplug the appliance. Expect water spillage when opening the filter.

Step-by-step checks:

• 1. Clean pump filter and cavity:
  • Open the pump flap, drain residual water, and remove the filter.
  • Clean debris and check that the impeller spins freely.
• 2. Check drain hose and standpipe:
  • Inspect the hose for kinks or internal blockages.
  • Flush the hose and ensure the standpipe or sink trap is clear.
• 3. Test pump performance:
  • If drainage remains slow, the pump may be weak; replace the drain pump.

When to call a technician: If E18 persists after pump and hose checks, internal plumbing or control issues may be present.