Washer shows F37 and may not heat water correctly.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Shorted NTC sensor, wiring short to ground, control board input fault

Safety first: Unplug the washer before testing the sensor.

Step-by-step checks:

1. Access NTC: Remove the rear panel and locate the NTC near the heater.
2. Inspect wiring: Look for damaged insulation or wires touching the metal tub.
3. Test NTC: Measure resistance at room temperature. A very low reading (near 0 Ω) indicates a shorted sensor. Replace the sensor if shorted.

When to call a technician: If the wiring and NTC are good, the control board may be misreading the circuit.

Medium 3/5

Temperature Sensor (NTC) Probe

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