Front-load washer will not start; display shows "dL" indicating door failed to lock.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed door lock assembly, misaligned door, broken door strike, wiring issue to door lock

Safety: Unplug the washer before servicing the door lock.

Check door closure: Ensure the door is fully closed and latched. Remove any obstructions at the gasket.
Inspect door strike: Look for cracks or damage to the plastic strike on the door. Replace if broken.
Inspect lock assembly:
- Remove the front panel or door boot clamp to access the lock.
- Check wiring connections and reseat them.
Replace door lock: If the lock does not engage when starting a cycle, install a new Amana door lock assembly.

Medium 3/5

Door Lock Assembly

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