F5E2
Amana
Door Lock Stuck / Door Unlock Failure
Washer finishes cycle but door remains locked; F5E2 is displayed and the door will not unlock.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed door lock solenoid, jammed lock mechanism, broken door strike, control not sending unlock signal
How to Fix / Troubleshooting
Safety: Unplug the washer before attempting to manually unlock the door. Water inside the tub may be hot.
- Allow time: Wait 3–5 minutes after the cycle ends; some models delay unlocking.
- Power reset: Unplug the washer for 5 minutes, then plug back in and try to start and cancel a cycle to trigger unlock.
- Manual release:
- Access the door lock area by removing the lower front panel or pulling back the door boot gasket.
- Locate the manual release tab on the lock assembly (often a plastic pull tab).
- Gently pull the tab to mechanically release the door.
- Inspect lock and strike: Check for broken plastic pieces, misalignment, or obstruction. Replace a damaged strike.
- Replace door lock assembly: If the lock repeatedly fails to release, install a new Amana door lock assembly and verify wiring connections.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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