E02
Arctic
Water Inlet Timeout / Fill Fault
Washer does not fill with water or fills very slowly; cycle may stop shortly after starting with E02 displayed.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Clogged inlet water filter screens, Defective water inlet valve, Low household water pressure or closed tap, Faulty water level pressure switch or hose blockage
How to Fix / Troubleshooting
Safety first: Unplug the washer and close the water taps before disconnecting hoses.
- Step 1 – Check water supply:
- Ensure both hot and cold (if used) taps feeding the Arctic washer are fully open.
- Verify household water pressure by opening a nearby tap; weak flow may indicate a plumbing issue.
- Step 2 – Clean inlet filters:
- Turn off taps and disconnect the inlet hoses from the back of the washer.
- Inside each inlet valve port on the washer, remove the small mesh filters with needle-nose pliers.
- Rinse filters under running water and brush off debris; reinstall them carefully.
- Flush the hoses into a bucket to ensure good flow, then reconnect firmly.
- Step 3 – Test the inlet valve:
- Restore power and water, start a fill cycle, and listen for the valve clicking and water entering.
- If there is power to the valve but no water flow and filters are clean, the inlet valve is likely defective and should be replaced.
- Step 4 – Check pressure switch hose (advanced):
- Unplug the washer and remove the top cover.
- Locate the small rubber hose running from the bottom of the tub to the pressure switch.
- Ensure the hose is not kinked, split, or blocked with detergent residue; blow gently through it to clear blockages.
- If E02 remains after these checks, the pressure switch or main control board may be faulty; professional diagnosis is recommended.
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Repair Difficulty
Medium
3/5
Required Part
Water Inlet Valve
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