Washer drum does not turn at all during wash or spin; E07 is displayed shortly after the cycle starts.

Safety first: Unplug the washer before removing panels or touching the motor and belt.

• Step 1 – Check the drive belt:
  • Remove the rear panel.
  • Inspect the belt between the motor pulley and drum pulley.
  • If the belt is off, frayed, or broken, replace it with the correct Arctic belt and ensure it is properly seated on both pulleys.
• Step 2 – Try to rotate the drum by hand:
  • Spin the drum from the front; it should rotate smoothly.
  • If it is seized or very stiff, there may be a bearing or foreign object issue rather than a motor fault.
• Step 3 – Inspect motor and wiring:
  • Check the motor connector and cable for damage or burning.
  • Ensure the connector is fully seated on the motor.
• Step 4 – Electrical tests (advanced):
  • With the motor removed, measure resistance of the windings according to the wiring diagram.
  • Open circuit or shorted windings indicate a failed motor.
• Step 5 – Reassemble and test:
  • Reinstall the motor and belt, reattach the rear panel, and run a short cycle.
• If E07 persists with a good motor and belt, the main control board motor drive circuit is likely faulty and requires professional service.