E09
Arctic Motor Overcurrent / Short Circuit Fault

Washer stops and displays E09; may be accompanied by unusual noises from the motor area.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted motor windings, Shorted motor triac on PCB, Damaged motor harness causing short to chassis, Water ingress into motor connector

How to Fix / Troubleshooting

Safety first: Unplug the washer immediately. Do not continue to run the machine if there is a burning smell or visible smoke.

  • Step 1 – Visual inspection of motor area:
    • Remove the rear panel.
    • Check for signs of water leakage onto the motor or wiring.
    • Inspect the motor connector for burning, melting, or corrosion.
  • Step 2 – Check for drum obstruction:
    • Rotate the drum by hand; if it is very stiff or grinding, a mechanical jam may be overloading the motor.
    • Investigate for foreign objects between the inner and outer drum (e.g., bra wires).
  • Step 3 – Electrical tests (advanced):
    • Disconnect the motor and measure winding resistance; compare with Arctic specifications.
    • Very low resistance or visible burning indicates a shorted motor that must be replaced.
  • Step 4 – Dry and secure connections:
    • If there is minor moisture, dry the area thoroughly and correct any leaks (door seal, tub-to-pump hose).
    • Reseat the motor connector firmly.
  • If E09 returns after motor replacement or wiring repair, the main control board is likely damaged and should be replaced by a professional.
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Repair Difficulty

Professional Required 5/5

Required Part

Drive Motor
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