Washer displays E13 and may stop; often related to water leakage detection on models with base tray float switch.

Safety first: Unplug the washer and turn off the water supply. Avoid tipping the machine excessively if there is water in the base tray.

• Step 1 – Inspect for visible leaks:
  • Check around the door seal for tears, splits, or trapped objects.
  • Look under the front of the washer for drips.
• Step 2 – Access base tray (if fitted):
  • Remove the rear or side panel to view the base of the machine.
  • If there is water in the tray, carefully sponge it out.
  • Locate the float switch and ensure it moves freely.
• Step 3 – Identify leak source:
  • Check the tub-to-pump hose, pump housing, and drain hoses for cracks or loose clamps.
  • Inspect the inlet valve and dispenser hose for drips during a fill cycle (briefly power on for observation, then unplug again).
• Step 4 – Repair leaks:
  • Tighten hose clamps or replace damaged hoses with Arctic-compatible parts.
  • Replace a torn door seal if necessary.
• Step 5 – Reset and test:
  • After drying the base tray and fixing leaks, reassemble panels.
  • Plug in the washer and run a short cycle to confirm E13 is cleared.
• If leaks persist or the float switch remains triggered, seek professional service.