E19
Arctic
Program Memory / EEPROM Error
Washer displays E19 and may not start or may stop during cycle selection; often related to EEPROM or program memory issues.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted firmware on main PCB, Faulty EEPROM chip, Power surge damage, Incompatible replacement control board
How to Fix / Troubleshooting
Safety first: Unplug the washer. Firmware and EEPROM issues generally require specialized tools.
- Step 1 – Power reset:
- Unplug the washer for at least 5–10 minutes to allow capacitors to discharge.
- Plug back in and attempt to start a basic cycle.
- Step 2 – Check for recent changes:
- If a control board was recently replaced, verify that the correct Arctic part number was used for this exact model.
- Step 3 – Surge protection:
- Consider using a surge-protected outlet to prevent future memory corruption.
- If E19 persists, the main control board likely needs reprogramming or replacement by an authorized Arctic service center with access to the correct firmware.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board (PCB)
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