E20
Arctic
General Motor/Drain System Error
Washer shows E20 and may stop during spin or drain; often a generic motor or drain-related fault depending on model.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Intermittent motor connection, Intermittent drain pump failure, Loose wiring at PCB, Overloaded drum causing protection shutdown
How to Fix / Troubleshooting
Safety first: Unplug the washer before inspecting internal components.
- Step 1 – Reduce load:
- Remove some laundry if the drum is heavily packed.
- Try a spin-only cycle with a smaller load.
- Step 2 – Check motor and pump connections:
- Remove the rear panel.
- Inspect the motor connector and drain pump connector for looseness or corrosion.
- Reseat all connectors firmly.
- Step 3 – Observe operation:
- Run a rinse/spin cycle and listen for irregular motor or pump operation.
- If either component stops intermittently, consider replacement.
- If E20 continues, a deeper diagnostic with Arctic service software may be required; contact a technician.
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Repair Difficulty
Hard
4/5
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