Arctic
Door Lock Stuck Closed
Washer door will not open at the end of the cycle, but there is no error code.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door lock mechanism jammed, Control board not sending unlock signal, Water still detected in drum by pressure switch, High drum temperature
How to Fix / Troubleshooting
Safety first: Do not force the door open. Unplug the washer before attempting manual release.
- Step 1 – Wait and check:
- Allow several minutes after cycle end; some Arctic models delay unlocking.
- Ensure the drum is not hot from a high-temperature wash.
- Step 2 – Check for water in drum:
- If water is visible, drain via the pump filter and run a drain/spin program.
- Step 3 – Use emergency release:
- Access the emergency door release near the pump filter and pull gently.
- Step 4 – Inspect door lock:
- Once open and unplugged, remove the door lock assembly and inspect for mechanical damage.
- Replace the lock if it is stiff or burnt.
- If the door remains locked or frequently sticks, have the control board and pressure switch checked by a technician.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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