Arctic
Partial Motor Function / Program Control Issue
Washer drum does not turn during wash but can spin at high speed, or vice versa.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn motor brushes affecting low-speed operation, Faulty motor winding, Defective motor control triac, Loose motor connector
How to Fix / Troubleshooting
Safety first: Unplug the washer before accessing the motor.
- Step 1 – Observe behavior:
- Note whether the problem occurs only on wash (low speed) or only on spin (high speed).
- Step 2 – Inspect motor and brushes:
- Remove the rear panel and motor.
- Check carbon brushes and replace if worn.
- Step 3 – Check connector:
- Ensure the motor plug is fully seated and pins are not corroded.
- Step 4 – Test:
- Reassemble and run both wash and spin cycles.
- If one speed range still fails, the motor windings or control board triac may be defective; professional testing is recommended.
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Repair Difficulty
Hard
4/5
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