Washer stops mid-cycle and remains full of water, but no error code is displayed.

Safety first: Unplug the washer. Prepare towels and a shallow tray for draining water.

• Step 1 – Manually drain:
  • Open the lower service flap.
  • Use the emergency drain hose (if fitted) or slowly open the pump filter to release water.
• Step 2 – Clean pump filter:
  • Remove and thoroughly clean the filter and pump cavity.
  • Check for small items like hairpins or coins around the impeller.
• Step 3 – Check external drain:
  • Ensure the standpipe or sink drain is not blocked.
  • Flush the drain hose with water to confirm it is clear.
• Step 4 – Test pump operation:
  • Reassemble, plug in, and run a drain/spin program.
  • If the pump is noisy, intermittent, or fails to run, replace the drain pump.
• If the issue recurs, have a technician check the pump wiring and control board.