Arctic Excessive Vibration / Installation Issue

Washer vibrates excessively and "walks" across the floor during spin.

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Possible Causes

Transit bolts not removed, Washer not level, Soft or uneven flooring, Worn shock absorbers or springs

How to Fix / Troubleshooting

Safety first: Unplug the washer before adjusting feet or inspecting underneath.

  • Step 1 – Check transit bolts:
    • Ensure all shipping bolts at the rear of the washer have been removed according to the installation manual.
  • Step 2 – Level the machine:
    • Use a spirit level on top of the washer.
    • Adjust the front and rear feet until the machine is stable and level.
    • Tighten lock nuts on the feet.
  • Step 3 – Improve floor stability:
    • Place the washer on a solid, non-flexing surface.
    • Use anti-vibration pads if the floor is slippery or uneven.
  • Step 4 – Inspect suspension (if problem persists):
    • Check shock absorbers and springs for wear as described in the banging noise scenario.
  • Test with a balanced load to confirm reduced vibration.
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Repair Difficulty

Easy 2/5
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