Washer will not spin or agitate; E09 displayed soon after start.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power and do not repeatedly reset if E09 appears, as further damage may occur.
- Check motor for shorts: With the rear panel removed, disconnect the motor plug and measure resistance between each motor terminal and the motor frame. Any continuity indicates a shorted motor that must be replaced.
- Inspect wiring: Check the harness from motor to PCB for melted insulation or arcing marks. Replace damaged harnesses.
- Assess PCB: Remove the control board housing and visually inspect for burnt components, especially near the motor triac or power module. If damaged, the PCB must be replaced with a Candy-compatible board.
Because E09 is typically a control electronics fault, replacement of the PCB and sometimes the motor is often required and is best done by a professional.
Repair Difficulty
Required Part
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