E13
Candy
Dryer Temperature Sensor / Overheat Fault
Washer shows E13, often associated with dryer or temperature sensing issues on combo models.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked dryer air path, Faulty dryer NTC sensor, Failed thermal fuse or thermostat, Control board sensing error
How to Fix / Troubleshooting
Safety: Disconnect power and allow the machine to cool.
- Clean airflow path: Remove lint from all accessible ducts, the condenser area, and around the dryer heater.
- Check thermostats and fuses: Locate thermal cut-outs on the dryer heater housing. Test for continuity; replace any open thermostats or fuses with Candy-approved parts.
- Test dryer NTC: Measure resistance and verify it changes with temperature. Replace if readings are out of specification.
If airflow and sensors are fine, the PCB may be misreading the temperature and should be checked professionally.
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Repair Difficulty
Professional Required
5/5
Required Part
Dryer NTC Temperature Sensor
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