Washer shows E25, sometimes linked to NTC or temperature sensing faults on some Candy models.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Faulty NTC sensor on heater, Loose NTC connector, Damaged wiring to NTC, PCB analog input fault

Safety: Unplug the washer and ensure water is cool.

Access NTC: Remove rear panel and locate the NTC sensor mounted in or near the heater.
Check connection: Ensure the NTC plug is firmly connected and corrosion-free.
Test NTC: Measure resistance at room temperature and verify it changes smoothly when warmed. Replace if readings are out of range or intermittent.

If the NTC and wiring are good, the PCB may be at fault and should be checked by a professional.

Medium 3/5

NTC Temperature Sensor

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