Candy
Door Lock Stuck Closed
Washer door will not open at the end of the cycle, but no error code is shown.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Door interlock jammed, Water still detected in drum, High temperature inside drum, Faulty door handle mechanism
How to Fix / Troubleshooting
Safety: Do not force the door; you may break the handle or glass.
- Wait a few minutes: Many Candy models delay unlocking until the drum has cooled and water level is safe.
- Check for water: If water is visible, drain via the pump filter and then try again.
- Power reset: Unplug for 5 minutes, then reconnect and try to start and cancel a short program to trigger unlock.
- Emergency release: Use the manual door release (if fitted) near the pump filter.
- Replace lock or handle: If the problem recurs, replace the door interlock and inspect/replace the door handle assembly.
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Repair Difficulty
Medium
3/5
Required Part
Door Interlock Assembly
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