Candy
Door Seal (Gasket) Leak
Washer leaks water from the front, often around the door area.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Torn or worn door gasket, Foreign object trapped in seal, Loose door seal retaining clamp, Over-foaming from excess detergent
How to Fix / Troubleshooting
Safety: Unplug the washer and turn off water supply before inspection.
- Inspect gasket: Open the door and carefully examine the rubber seal all around for tears, holes, or splits.
- Remove debris: Check the fold of the seal for coins, bra wires, or other objects and remove them.
- Check clamp: Ensure the outer retaining band or spring around the seal is in place and tight. Refit if dislodged.
- Replace seal: If damaged, remove the outer and inner clamps, pull off the old seal, and fit a new Candy-compatible door gasket, aligning the drain holes at the bottom.
- Detergent use: Use HE detergent and correct doses to reduce excessive suds that can cause leaks.
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Repair Difficulty
Medium
3/5
Required Part
Door Seal (Gasket)
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