Washer displays E4 and stops during spin, drum vibrates excessively or cannot balance load.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Laundry bunched on one side of drum, Single heavy item causing imbalance, Worn suspension shock absorbers, Weak or broken tub springs

Safety first: Keep hands clear of the drum while it is moving. Unplug the washer before inspecting internal components.

1. Redistribute the load: Open the door and separate tangled garments. Mix large and small items.
2. Avoid single heavy items: Add towels to balance a single heavy item like a blanket.
3. Level the washer: Adjust the leveling feet so the machine is stable.
4. Inspect suspension (advanced): Check shock absorbers for leaks and suspension springs for damage.
5. Test spin again: Run a spin-only cycle with a balanced load.

Medium 3/5

Shock Absorber Set

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