E15
CDA Configuration / EEPROM Error

Washer shows E15 and may not lock the door or start; sometimes appears after power surge.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Corrupted firmware on main PCB, Incorrect or lost configuration data, PCB memory failure, Power surge damage

How to Fix / Troubleshooting

Safety first: Disconnect the appliance from mains before handling the control board.

Step-by-step checks:

  • Power reset: Leave the washer unplugged for at least 10–15 minutes to allow capacitors to discharge, then reconnect and test. This can clear transient faults.
  • Check supply quality: Ensure the socket provides stable voltage and that there are no loose plugs or extension leads causing intermittent power.
  • Inspect PCB: Remove the top cover and examine the main board for visible damage. If burnt components are present, the board must be replaced.
  • Reprogramming: Some CDA models require service tools to reload configuration data. This must be done by an authorized service technician.
  • Board replacement: If E15 persists and reprogramming is not possible, replace the main PCB with the correct CDA part number, transferring all connectors carefully.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Board (PCB)
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