CDA
Drum Drive Failure
Washer fills and drains but drum does not turn at all during wash or spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Faulty motor, Loose motor connector, Failed motor triac on PCB
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the rear panel.
Step-by-step checks:
- Inspect belt: Remove the rear panel and check if the belt is off or broken. If off, check for worn pulleys or misalignment before refitting. Replace if frayed.
- Check drum and motor rotation: Turn the drum by hand; it should move smoothly. Turn the motor pulley by hand; it should rotate freely.
- Test motor: Inspect the motor connector and wiring. On brushed motors, check carbon brushes and replace if worn.
- PCB diagnosis: If belt and motor are good, the control board may not be sending power to the motor. This requires professional testing and likely PCB replacement.
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Repair Difficulty
Medium
3/5
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