CDA Excessive Vibration / Suspension Wear

Washer makes loud banging or knocking noises during spin.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn shock absorbers, Broken suspension springs, Loose concrete counterweights, Drum out of balance due to load

Safety first: Unplug the washer before tipping or removing panels.

Step-by-step checks:

Check load: Stop the cycle, redistribute laundry, and remove heavy single items. Run spin again.
Inspect suspension: From the rear or top, check dampers and springs for detachment or damage. Replace worn dampers in pairs.
Check counterweights: Inspect the concrete or cast-iron weights bolted to the tub. Tighten any loose bolts and replace cracked weights.
Verify leveling: Adjust the feet so the machine is stable and does not rock.

Medium 3/5

Shock Absorbers (Drum Dampers)

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