Comfee
Drum Support / Spider Arm Damage
Washer drum hits the cabinet or makes scraping noises during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Cracked drum spider (rear support), Loose drum pulley, Worn bearings causing misalignment, Broken suspension spring
How to Fix / Troubleshooting
Safety first: Unplug the washer and do not continue running it to avoid further damage.
- Check pulley: Remove the rear panel and inspect the drum pulley bolt. Tighten if loose.
- Inspect springs: Look at the top suspension springs for breakage or detachment.
- Assess drum wobble: Rotate the drum and observe from the rear. If it wobbles significantly, the spider arm may be cracked.
- Major repair: Replacing the spider or drum assembly requires full tub removal and is typically a professional-level repair.
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Repair Difficulty
Professional Required
5/5
Required Part
Drum Spider / Rear Drum Support
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