Comfee Excessive Vibration / Suspension Failure

Washer makes a loud banging or knocking noise during spin; machine may move or walk across the floor.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn shock absorbers, Broken suspension springs or rods, Shipping bolts not removed (new installation), Washer not leveled

How to Fix / Troubleshooting

Safety first: Do not place hands under a rocking washer. Unplug before adjustments.

  • Verify shipping bolts: For newly installed Comfee front-loaders, ensure all rear shipping bolts have been removed according to the installation manual.
  • Level the washer: Adjust the leveling feet so the washer is stable and does not rock when pushed.
  • Inspect suspension: Remove front lower panel or rear panel to inspect shock absorbers for oil leakage or broken mounts. On top-load models, check suspension rods and springs.
  • Replace worn parts: If shocks or springs are weak or broken, replace them in sets for balanced support.
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Repair Difficulty

Medium 3/5

Required Part

Shock Absorbers / Suspension Springs
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