Washer stops mid-cycle with F11; may intermittently work then fail again; communication-related error.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer before accessing the console or control boards.
Inspect communication harness:
- Access controls: Remove the top or rear console panel to expose the main control board and any separate motor control or user interface boards.
- Reseat connectors: Identify the multi-wire harnesses linking the boards. Disconnect and reconnect each one several times to wipe oxidation from the pins. Ensure each connector locks fully.
- Check for damage: Look for pinched wires, burn marks, or melted insulation along the harness route, especially near the motor and frame.
- Secure harness: Use cable ties to keep harnesses away from sharp edges and moving parts to prevent intermittent shorts.
If F11 persists: One of the boards (often the main control) may have a failing communication circuit. Replacement of the affected board is typically required and should be done with the correct Crosley part number for your model.
Repair Difficulty
Required Part
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