Crosley
Excessive Vibration / Suspension Failure
Washer makes loud banging or knocking noises during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn suspension rods or shocks, broken tub springs, unlevel washer, shipping bolts left in place (front-load)
How to Fix / Troubleshooting
Safety first: Unplug the washer.
Check installation:
- Verify the washer is level in all directions. Adjust leveling feet and lock them.
- On new front-load installations, confirm that all shipping bolts and transit braces have been removed from the rear of the washer.
Inspect suspension:
- On top-load models, remove the cabinet or top to inspect suspension rods and tub springs for stretching, breakage, or oil leakage.
- On front-load models, inspect shock absorbers at the bottom of the tub for broken mounts or oil leakage.
Replace worn suspension components as a set to restore proper balance control.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Rods / Shock Absorbers / Tub Springs
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