Washer displays E31; drum may start then stop repeatedly without reaching full speed.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Seized or partially seized drum bearings, Foreign object between inner and outer tub, Shorted motor winding, Overloaded drum

How to Fix / Troubleshooting

Safety first: Unplug the washer.

Check drum movement: Rotate the drum by hand. If it feels rough, noisy, or very stiff, suspect bearing or foreign object issues.
Inspect between tubs: Shine a light through the drum holes to look for trapped objects (bra wires, nails). Remove if visible.
Reduce load: Remove some laundry and try a spin-only cycle with fewer items.

If E31 persists and the drum is hard to turn, the bearings or motor may need replacement. This is a complex repair best handled by a Dawlance service technician.

Repair Difficulty

Professional Required 5/5

Required Part

Drum Bearing Kit

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