Dawlance Agitator / Pulsator Drive Failure

Top-load Dawlance washer agitator or pulsator does not move during wash, but spin works.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn agitator spline or coupling, Broken drive belt (semi-automatic), Faulty wash motor winding, Stripped gear in transmission (gearbox)

Safety first: Unplug the washer before accessing the agitator or motor.

Check for obstruction: Remove clothes and inspect under and around the agitator/pulsator for trapped items.
Inspect agitator coupling: Remove the agitator cap and bolt to lift the agitator. Check the spline or coupling for wear. Replace if rounded or stripped.
Check belt (semi-automatic): Inspect and replace any broken or loose belt driving the wash motor.

If the motor hums but does not turn, the motor or gearbox may be faulty and should be serviced by a professional.

Hard 4/5

Agitator Coupling

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