Dawlance Foreign Object Between Drum and Tub

Washer drum does not turn freely by hand; scraping or metallic rubbing noise when rotated.

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Bra wire, coin, nail, or screw trapped between inner drum and outer tub, Damaged drum lifter (paddle) allowing items to slip underneath, Bent drum edge

How to Fix / Troubleshooting

Safety first: Unplug the washer.

Identify noise location: Slowly rotate the drum by hand and listen for the point of scraping.
Inspect drum paddles: Check plastic lifters inside the drum for looseness or gaps. Remove the affected lifter (if designed to be removable) to access trapped objects.
Use inspection port (if available): Some models allow access through the heater opening. Remove the heater and use a hook or long-nose pliers to retrieve objects.

If the object cannot be removed without splitting the tub, professional service is recommended.

Repair Difficulty

Hard 4/5

Required Part

Drum Lifter (Paddle)

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