Dawlance
Excessive Vibration / Suspension Failure
Washer makes a loud banging or knocking noise during spin; machine may move across the floor.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Unbalanced load, Worn shock absorbers (front-load), Broken suspension rods (top-load), Shipping bolts not removed on new installation
How to Fix / Troubleshooting
Safety first: Press the power button to stop the cycle if the machine is violently shaking, then unplug.
- Redistribute or reduce load: Open the door or lid, rearrange clothes, and remove heavy items if necessary. Run spin again.
- Check leveling: Adjust the leveling feet so the washer is stable and does not rock.
- Verify shipping bolts: On newly installed Dawlance front-loaders, ensure all rear shipping bolts have been removed according to the installation manual.
- Inspect suspension: With power off, remove panels and check shocks or suspension rods for damage or oil leakage. Replace worn components.
Persistent severe vibration after these steps should be evaluated by a Dawlance technician.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Shock Absorber Set
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements