E12
Defy
Specific Inlet Valve / Flow Meter Fault
Washer shows E12, water inlet valve or flow error on certain programs
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Faulty secondary inlet valve coil (e.g., softener or pre-wash valve), Blocked dispenser inlet nozzle, Flow meter (if fitted) not detecting flow, Wiring fault to valve
How to Fix / Troubleshooting
Safety first: Disconnect power and close water taps before working on the inlet system.
- Run different program: Try a basic cotton wash. If E12 only appears on certain cycles (e.g., pre-wash), the dedicated valve for that function may be faulty.
- Clean dispenser area: Remove the detergent drawer and clean the top of the dispenser where water enters. Blocked nozzles can restrict flow and trigger errors.
- Inspect valve coils (advanced): Remove the top cover and locate the multi-way water inlet valve. Identify the coil associated with the problematic function and test its resistance. Replace the valve assembly if a coil is open-circuit.
Because inlet valves are sealed units, they are not repairable and must be replaced if defective.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
Multi-Way Water Inlet Valve
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements