E20
Defy
Spin Failure / Load or Motor Control Issue
Washer shows E20, spin not achieved or spin aborted
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Persistent unbalanced load, Weak motor torque due to worn brushes, Faulty motor control triac on PCB, Excessive friction in drum bearings
How to Fix / Troubleshooting
Safety first: Wait for the drum to stop before opening the door.
- Redistribute load: Open the door, rearrange laundry evenly, and remove heavy single items. Restart spin.
- Check spin speed setting: Ensure the spin speed is not set to 0 or a very low value.
- Listen for bearing noise: During manual drum rotation, listen for grinding or rumbling, which indicates bearing issues.
If E20 recurs with normal loads and no mechanical noise, the motor or control board may require professional testing and repair.
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Repair Difficulty
Hard
4/5
Required Part
Motor Control Board (Main PCB)
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