E20
Defy Spin Failure / Load or Motor Control Issue

Washer shows E20, spin not achieved or spin aborted

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Persistent unbalanced load, Weak motor torque due to worn brushes, Faulty motor control triac on PCB, Excessive friction in drum bearings

How to Fix / Troubleshooting

Safety first: Wait for the drum to stop before opening the door.

  • Redistribute load: Open the door, rearrange laundry evenly, and remove heavy single items. Restart spin.
  • Check spin speed setting: Ensure the spin speed is not set to 0 or a very low value.
  • Listen for bearing noise: During manual drum rotation, listen for grinding or rumbling, which indicates bearing issues.

If E20 recurs with normal loads and no mechanical noise, the motor or control board may require professional testing and repair.

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Repair Difficulty

Hard 4/5

Required Part

Motor Control Board (Main PCB)
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