Washer stops during spin, E3 displayed, drum may be unbalanced

Safety first: Do not open the door until the drum has fully stopped.

• Redistribute the load: Pause the cycle (or wait for door unlock), open the door, and manually separate and redistribute laundry evenly around the drum. Avoid washing a single heavy item like a bath mat alone.
• Adjust load size: If the drum is underloaded (1–2 light items), add a few more similar garments to help balance. If overloaded, remove some items and restart spin.
• Check machine level: Ensure the Defy washer is level on the floor. Adjust the front and rear feet so the machine does not rock when pushed diagonally.
• Inspect suspension (advanced): If the machine frequently shows E3 even with balanced loads, the suspension rods or shock absorbers may be worn. With power off, press down on the drum from the top; it should rebound smoothly without excessive bouncing. Excessive bounce indicates worn suspension components that should be replaced.

Persistent imbalance errors with normal loads may require a technician to inspect the suspension and imbalance detection system.