Defy
Softener Siphon Failure
Washer does not take in fabric softener, softener remains in compartment
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Possible Causes
Clogged softener siphon cap, Thick or undiluted softener, Blocked dispenser water jets, Incorrect loading of softener above max line
How to Fix / Troubleshooting
Safety first: Unplug the washer before deep cleaning the dispenser if removing top cover.
- Clean siphon cap: Remove the softener compartment insert and rinse thoroughly. Ensure the small siphon tube is clear.
- Dilute softener: Mix softener with water up to the max line, do not overfill.
- Clean jets: Use a small brush or toothpick to clear the water jets above the softener compartment.
Regular cleaning of the dispenser prevents softener issues.
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Repair Difficulty
Very Easy
1/5
Required Part
Detergent Drawer Insert
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