Defy Softener Siphon Failure

Washer does not take in fabric softener, softener remains in compartment

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Possible Causes

Clogged softener siphon cap, Thick or undiluted softener, Blocked dispenser water jets, Incorrect loading of softener above max line

How to Fix / Troubleshooting

Safety first: Unplug the washer before deep cleaning the dispenser if removing top cover.

  • Clean siphon cap: Remove the softener compartment insert and rinse thoroughly. Ensure the small siphon tube is clear.
  • Dilute softener: Mix softener with water up to the max line, do not overfill.
  • Clean jets: Use a small brush or toothpick to clear the water jets above the softener compartment.

Regular cleaning of the dispenser prevents softener issues.

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Repair Difficulty

Very Easy 1/5

Required Part

Detergent Drawer Insert
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