Defy
Internal Hose or Pump Leak
Washer leaking from underneath or at the back during operation
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Cracked tub-to-pump hose, Loose hose clamp on drain pump, Leaking drain pump housing, Split inlet or dispenser hose
How to Fix / Troubleshooting
Safety first: Unplug the washer and turn off water supply. Do not run the machine until the leak is found.
- Visual inspection: Pull the washer forward and check underneath with a torch. Look for drips or water trails from hoses and the pump area.
- Check hose clamps (advanced): Remove the rear or lower front panel. Tighten any loose spring or screw clamps on the tub-to-pump and pump-to-drain hoses.
- Inspect pump body: Examine the plastic pump housing for cracks or signs of leakage around the seam. Replace the pump if leaking.
- Test after repair: Run a short fill and drain cycle while observing the underside for leaks.
Significant leaks or signs of rust on the base should be assessed by a technician to prevent further damage.
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Repair Difficulty
Hard
4/5
Required Part
Tub-to-Pump Hose
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