Washer displays E18; drain time exceeded, often with water left in drum.

Safety first: Unplug the washer and prepare for water spillage when opening the pump filter.

Step-by-step checks:

• Clean pump filter thoroughly: Remove all lint, hair, and debris from the filter and pump housing. Rotate the impeller to ensure it moves freely.
• Flush drain hose: Disconnect the hose from the household drain and flush it with hot water to remove soap buildup.
• Check standpipe or sink trap: Ensure the household drain is not partially blocked, which can slow draining.
• Evaluate pump performance: Run a drain-only program and time how long it takes to empty. If the pump is noisy or slow despite clear hoses, replace the drain pump.