E20
Grundig
Unbalanced Load / Spin Protection Error
Washer displays E20; spin cycle does not start or is aborted.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Severely unbalanced laundry load, Faulty motor speed sensing, Worn suspension springs or shock absorbers, Drum not centered due to bearing wear
How to Fix / Troubleshooting
Safety first: Unplug the washer before inspecting internal components.
Step-by-step checks:
- Redistribute load: Open the door and redistribute laundry evenly around the drum. Avoid washing a single heavy item alone. Run spin again.
- Check suspension: Remove the top cover and gently push down on the drum. It should move smoothly and return to center without excessive bouncing. Inspect springs and shock absorbers for leaks or damage. Replace worn components.
- Inspect bearings: Rotate the drum by hand. Roughness, noise, or side play indicates bearing wear, which can cause imbalance detection. Bearing replacement is a major repair.
- Motor speed sensing: If mechanical parts are fine, check the motor tachometer or hall sensor as per E06/E08 procedures.
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Repair Difficulty
Hard
4/5
Required Part
Shock Absorber Set
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