Haier Agitator / Pulsator Drive Failure

Top-load washer agitator or pulsator does not move, but the motor can be heard running.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stripped agitator spline, Worn drive hub, Broken coupler, Loose agitator bolt

Safety first: Unplug the washer before working inside the tub.

Remove agitator/pulsator: Pop off the cap and remove the central bolt. Lift the agitator or pulsator out.
Inspect splines and hub: Check for worn plastic splines or a stripped hub. Replace worn components.
Check coupler: Inspect the coupler between motor and transmission for cracks or breakage. Replace if damaged.
Reassemble and test: Refit parts securely and run a wash cycle.

Medium 3/5

Agitator / Pulsator Hub / Motor Coupler

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