Haier Excessive Vibration / Suspension Failure

Washer makes loud banging or knocking noises during spin; machine may move or walk.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Unbalanced load, Worn shock absorbers (front-load), Weak suspension rods (top-load), Shipping bolts not removed on new installation

Safety first: Unplug the washer before tipping or moving it.

Check installation: Confirm all shipping bolts and transit brackets have been removed according to the Haier installation guide.
Level the washer: Adjust leveling feet so the washer is stable and does not rock.
Inspect suspension: Access the tub area and check shocks or rods for oil leakage, broken mounts, or detachment. Replace in pairs or sets for best performance.
Use proper loads: Avoid single heavy items; mix large and small garments to balance the drum.

Medium 3/5

Shock Absorbers / Suspension Rods

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