E62
Hansa Overheating / Heater Control Fault

Washer shows E62; overheating detected.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck heater relay, Shorted triac driving heater, Faulty NTC sensor reading too low, Control module logic error

How to Fix / Troubleshooting

Safety first: Unplug the washer and allow it to cool completely. Do not continue using the machine until the fault is corrected.

  • Test NTC sensor: Measure resistance at room temperature and at warm temperature. Replace if readings are too low or unstable.
  • Inspect control board: Look for a welded heater relay or burnt triac. If found, replace or professionally repair the control module.
  • Check wiring: Ensure there are no shorts between heater terminals and live supply that could bypass control.
  • Replace heater if damaged: If the heater shows signs of overheating or insulation breakdown, replace it.
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Repair Difficulty

Professional Required 5/5

Required Part

Main Control Module
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