Hansa Door Gasket (Boot Seal) Leak

Washer leaks water from the front under the door during wash or rinse.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Torn or worn door gasket, Foreign object trapped between gasket and drum, Loose or damaged gasket retaining clamp, Misaligned door pressing unevenly on gasket

How to Fix / Troubleshooting

Safety first: Unplug the washer and turn off water supply. Mop up any spilled water to avoid slipping.

  • Inspect gasket: Open the door and carefully examine the rubber door gasket all around, especially the bottom. Look for tears, holes, or deep cracks.
  • Remove foreign objects: Check the fold of the gasket for coins, bra wires, or other sharp items. Remove them and wipe the gasket clean with a damp cloth.
  • Check gasket seating: Ensure the gasket lip is fully seated in the front panel groove and that the metal or wire clamp is tight. Refit the clamp if it has slipped.
  • Replace gasket if damaged: If you find tears or permanent deformation, remove the inner and outer clamps, pull off the old gasket, and install a new Hansa-compatible door gasket. Align the drain holes at the bottom as per original.
  • Test for leaks: Run a short wash with no laundry and observe the door area for leaks.
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Repair Difficulty

Medium 3/5

Required Part

Door Gasket (Boot Seal)
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