Hisense
Drive System Failure
Washer drum does not turn at all during the wash cycle but can be turned by hand.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Broken or slipped drive belt, faulty motor, loose motor pulley, control board not sending power to the motor.
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the rear panel.
- Inspect belt: Check if the belt is off the pulleys or broken. Refit or replace as needed.
- Check pulleys: Ensure the drum and motor pulleys are tight and not wobbling.
- Test motor: If the belt is intact, test the motor windings with a multimeter and replace if faulty.
- Control board: If the motor and belt are good, the main PCB may be defective and require replacement.
Advertisements
Repair Difficulty
Hard
4/5
Advertisements